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Maropost Marketing Cloud

Maropost Marketing Cloud

Overview

What is Maropost Marketing Cloud?

Maropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep…

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Recent Reviews

TrustRadius Insights

Maropost has become a go-to solution for users looking for an affordable and efficient way to send out email campaigns. Users have praised …
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Replace it with Maropost Sales Cloud

10 out of 10
July 10, 2020
We have been long time users of the Maropost Marketing Cloud, and recently of Maropost Sales Cloud. Myself and a sales team are using it.
T…
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Meh-rapost

1 out of 10
February 08, 2019
Incentivized
We use Maropost across our entire organization, which is comprised of media and e-commerce brands. It is used to deploy emails, which …
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Popular Features

View all 20 features
  • A/B testing (6)
    8.4
    84%
  • Triggered drip sequences (6)
    7.0
    70%
  • Email deliverability reporting (8)
    6.9
    69%
  • Dashboards (6)
    6.4
    64%
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Pricing

View all pricing

Essential

$251

Cloud
per month 225,000 emails monthly

Professional

$764

Cloud
per month 225,000 emails monthly

Enterprise

$1,529

Cloud
per month 225,000 emails monthly

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.maropost.com/platform/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $251 per month
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Product Demos

MYOB Maropost Integration Demo - Simple

YouTube

Email Marketing Automation - Beginners Email Marketing Tutorial | Maropost Demo

YouTube

Maropost Demo How to Run an SMS text to enter contest

YouTube

Personalization Now Simplified With Maropost's Personalization Engine

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.9
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

9.9
Avg 8.5
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Product Details

What is Maropost Marketing Cloud?

Retail and ecommerce brands can use Maropost Marketing Cloud to build omnichannel campaigns. It supports email, SMS, and web & mobile push. Maropost’s marketing automation solution helps users to stand out from the crowd with personalized omnichannel customer journeys. Built for both speed and scale, Maropost Marketing Cloud comes with pre-built templates and workflows to make it easier to get started—as well as flexibility and sophisticated segmentation tools so there’s no limit to what can be built.

Maropost Marketing Cloud Screenshots

Screenshot of Main Maropost DashboardScreenshot of 360° View - Customer DashboardScreenshot of A/B Campaign ReportScreenshot of Built In Image LibraryScreenshot of Campaign Report

Maropost Marketing Cloud Video

Product Introduction

Maropost Marketing Cloud Competitors

Maropost Marketing Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Maropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep track of all mentions across familiar spaces like Facebook and Twitter, dashboard reports and analytics to help make sense of data from emails and web activity, a survey / form builder, and custom landing pages for a seamless customer experience from seeing your email to visiting the site. Maropost also offers consulting services. Maropost grew quite rapidly in 2014 (500%), with growth expected to continue. Their software supports the campaigns of well-known organizations, including Mastercard, Volvo, Jaguar, Samsung, Prada, and others.

Maropost Marketing Cloud starts at $251.

Klaviyo and AWeber are common alternatives for Maropost Marketing Cloud.

Reviewers rate Standard reports highest, with a score of 9.6.

The most common users of Maropost Marketing Cloud are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Maropost has become a go-to solution for users looking for an affordable and efficient way to send out email campaigns. Users have praised Maropost's ability to handle large-scale email blasts, whether to their entire subscriber list or segmented lists. With Maropost, users have experienced an increase in open rates and improved deliverability, leading to better engagement with their audience. This platform has also been a popular choice for users who want all their email needs in one place, as it provides everything necessary for daily email activities and automation.

Switching to Maropost has saved users a significant amount of time in their daily setup process. One of the main benefits that users appreciate is Maropost's superior segmentation and targeting options. This allows them to craft more targeted and personalized email campaigns, resulting in increased sales and user interaction without being perceived as spam.

Not limited to specific industries, Maropost is widely used across organizations, including media and e-commerce brands. It serves as a powerful tool to deploy emails that drive traffic, promote products, and ultimately boost sales. By linking all aspects of the customer journey and tracking their history, Maropost significantly enhances the customer experience, leading to more referrals and repeat customers.

Moreover, Maropost Marketing Cloud enables users to carry out integrated marketing campaigns across multiple channels such as email, social media, and search. With Maropost's capabilities, users can build marketing automation systems that consistently generate qualified leads and buyers. Overall, Maropost proves itself as a reliable solution for managing email marketing and rapidly building successful campaigns. With its user-friendly interface, drag-and-drop email designer, and seamless integrations, users find it easy to navigate the platform and efficiently manage their email contacts.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
We use Maropost to manage our email marketing, and it's proven to be an all around solid tool which lets us build out campaigns in minutes. I highly recommend Maropost Marketing Cloud! Maropost has come a long way in the last few years, with the addition of new tools and UI, helping it keep up with, and blowing past the competitors such as Salesforce, Pardot, etc. The drag-n-drop email designer is great, and has all the integrations we need. Overall, Maropost is easy to use for email marketing, better priced than the competition, and is a great tool to manage all of your email contacts.
  • Campaign builder.
  • Drag and drop email builder.
  • Integrations.
  • It has more features than I know how to keep up with.
It's a perfect fit for medium to high volume email senders who want an easy-to-use email builder and marketing campaign planner.
  • Driving more MQLs.
  • More opportunities.
  • More marketing attributed revenue.
Email & Online Marketing (9)
90%
9.0
WYSIWYG email editor
100%
10.0
Dynamic content
80%
8.0
Ability to test dynamic content
70%
7.0
Landing pages
80%
8.0
A/B testing
90%
9.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
90%
9.0
Triggered drip sequences
100%
10.0
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
100%
10.0
Custom reports
80%
8.0
Pre-Send Testing (8)
100%
10.0
URL Validation
100%
10.0
Link Tracking
100%
10.0
Image Validation
100%
10.0
Inbox Display
100%
10.0
Email Accessibility Tools
100%
10.0
Spelling and Grammar Check
100%
10.0
Spam Testing
100%
10.0
Email Previews
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
We have been long time users of the Maropost Marketing Cloud, and recently of Maropost Sales Cloud. Myself and a sales team are using it.
The biggest problem that we fixed by using Maropost is the customer experience. In the past, we faced challenges of losing customer info during a support call, but with Maropost, it easily links all aspects of the customer and tracks their history. As a result, they love the experience, which has made a huge improvement on referrals and repeat customers.
  • Maropost is particularly strong in the customization aspect. As a sales person, I love using MSC because I can customize everything from A-Z.
  • The features are endless, a personal fav is the Journey's feature with Marketing Cloud.
  • Client support is quick to respond.
  • Integrating payment within Maropost? It's not a huge deal, I just love the customization that they do, I wish they handled payment as well.
Maropost definitely brought my company to the next level. The platform is amazing, and the features are endless. My user experience has been great. The CEO, Ross Andrew, doesn't allow for mediocrity with his product. I share his vision in marketing where the user experience should be the best experience, and that's essentially what Maropost does.
  • It took a while for sales to reach what it is, but the move to Maropost Sales Cloud definitely spiked our return.
Email & Online Marketing (9)
44.44444444444444%
4.4
WYSIWYG email editor
N/A
N/A
Dynamic content
100%
10.0
Ability to test dynamic content
N/A
N/A
Landing pages
100%
10.0
A/B testing
N/A
N/A
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
N/A
N/A
Triggered drip sequences
N/A
N/A
Reporting & Analytics (3)
66.66666666666667%
6.7
Dashboards
100%
10.0
Standard reports
N/A
N/A
Custom reports
100%
10.0
Pre-Send Testing (8)
25%
2.5
URL Validation
N/A
N/A
Link Tracking
N/A
N/A
Image Validation
N/A
N/A
Inbox Display
N/A
N/A
Email Accessibility Tools
100%
10.0
Spelling and Grammar Check
N/A
N/A
Spam Testing
N/A
N/A
Email Previews
100%
10.0
MMC and MSC
Score 1 out of 10
Vetted Review
Verified User
We are an information marketing business that trains and coaches CPAs and attorneys. We engaged Maropost in January 2020 as an alternative email service provider to Infusionsoft, SendGrid and ConverKit. We use all three vendors and wanted to improve deliverabilty, open and CT rates and put "under one roof."
  • I can't think of one thing that Maropost did well.
  • The Sales Department shouldn't promise the customer what support can't deliver on.
  • They should also brush up on some ethics courses. It's appalling to me how they conduct business. Buyer beware.
We were looking for a better email service provider (ESP) solution that would work with InfusionSoft. We signed up for Maropost under the promise that it would work with InfusionSoft seamlessly and allow us to:

  1. Manage our business through InfusionSoft like we currently do, using InfusionSoft as our primary CRM and that tagging feature to manage the business.
  2. Automatically import and sync contacts, accurately and continually sync all tags between InfusionSoft.
Maropost failed to meet the above requirements even though it was repeatedly promised during the sales process. During the sales process, we asked in-depth questions to make sure Maropost would match our needs and were repeatedly told it would. However, we were not allowed to actually use nor test the product like other ESP or SaaS solutions do, so we relied heavily on what we were told during the sales process. Once we signed up, paid, and started working with Maropost, our experience was subpar and the product failed to do what we needed it to do for us. Ultimately, after weeks and months of back and forth with poor customer service and support, trying numerous fixed and confirming we were doing things right via multiple screen shares, Maropost failed to fix or find a solution that would allow us to meet our needs. We asked for a refund and cancellation of the contract from Maropost. They failed to acknowledge our request and eventually just disappeared and stopped communicating with us until their billing team reached out for the next payment. We sent Maropost a 10 page chronological history of our correspondence including screen shares and email threads. Maropost ignored our formal cancellation but they continued to charge our credit card for future services after we formally cancelled.
  • Negative ROI - Maropost cost my company tens of thousands of dollars of my teams time trying to get their product to perform as it was promised to work.
Email & Online Marketing (9)
3.333333333333333%
0.3
WYSIWYG email editor
N/A
N/A
Dynamic content
N/A
N/A
Ability to test dynamic content
N/A
N/A
Landing pages
N/A
N/A
A/B testing
N/A
N/A
Mobile optimization
N/A
N/A
Email deliverability reporting
10%
1.0
List management
10%
1.0
Triggered drip sequences
10%
1.0
Reporting & Analytics (3)
3.333333333333333%
0.3
Dashboards
10%
1.0
Standard reports
N/A
N/A
Custom reports
N/A
N/A
Pre-Send Testing
N/A
N/A
Infusionsoft, SendGrid and ConvertKit are better.
Nicholas Kouvatsos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Maropost to send out e-mail blasts for marketing campaigns to our entire list of subscribers or to segmented lists of subscribers. It's a cheap, effective way to reach people, and Maropost has helped us increase our open rate.
  • Maropost is an E-mail Service Provider first and foremost. They don't try to be all things to a marketer, so they're focus is on e-mail and e-mail deliverability.
  • Our average open rate climbed from about 10-12% to 30-40% since moving to Maropost from iContact.
  • They still need some work on their drag and drop e-mail builder. It's a bit clunky and not as customizable as I'd like to see.
  • I'd like to see some more features in the "Journeys" area. Something at least one of their competitors does is have something that would equate to in Maropost as "Journey Merge Fields." These are not fields that are merged from the contact record, but instead merged in from the Journey itself. This would be extremely helpful in creating large journeys where most of the content is consistent, but every once in a while something needs to be changed, and instead of opening all of the e-mail campaigns inside that journey to update that little bit of content, it can just be updated in one place and the new information would merge into all of the e-mail campaigns.
Maropost is a little more expensive than its competitors. I'd say Maropost is well suited for medium and larger businesses, not small businesses unless they're really good at utilizing e-mail and monetizing it.
  • I haven't measured directly, but with 2-3x as many customers opening my e-mails, I'd say it's at least doubled my revenue from e-mail marketing.
  • It costs a little more, but the increased revenue has been worth it.
Email & Online Marketing (8)
78.75%
7.9
WYSIWYG email editor
60%
6.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
A/B testing
90%
9.0
Mobile optimization
70%
7.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Triggered drip sequences
70%
7.0
Reporting & Analytics (3)
60%
6.0
Dashboards
60%
6.0
Standard reports
60%
6.0
Custom reports
60%
6.0
Pre-Send Testing
N/A
N/A
Maropost is most closely related to iContact in that it's main purpose is to send e-mail. iContact is less expensive, but it inbox deliverability and open rate are less than half that of Maropost's. Also, Maropost has more automated list management features, which makes it more efficient.

Maropost is a far better e-mail service provider than Infusionsoft, but it can't replace Infusionsoft. Infusionsoft's marketing automation capabilities are leaps and bounds ahead of Maropost. In our organization, we use both of these software side by side. Infusionsoft manages all of our marketing automation and Maropost is used for any e-mail blasts to our list.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Maropost Marketing Cloud to carry out our marketing campaigns across multiple channels including email, social, and search. It gives us the creative freedom to build out actual marketing automated machines that consistently give us qualified leads and buyers while also helping us keep current members engaged with the brand and reducing churn.
  • Support: we were given a go to support person who is basically an account executive who oversaw our progress and was there to assist us with whatever we may need.
  • Email open rates and testing abilities: Maropost supplies an array of different ways you can test to make sure you are getting the best opens and CTR's you can.
  • The platform itself isn't at first intuitive. While we were given an account executive for success, the initial set up and onboarding process was not entirely great. We were left wondering where to click and lost amongst the general best practices on how to use the platform and how to get up to speed quickly.
  • Email Drag and Drop Builder: EXTREMELY wonky. It's best if you know you're own HTML, CSS for email creation or use the option to upload your own templates. I should mention that they were planning on making the drag and drop feature better, but I'm not sure if that was ever completed.
They're great at email marketing. It gave us the ability to send out the best emails we could to our list and make sure we were always getting healthy open rates and ctr's. Their analytics is also great and gave us the insight to make logical decisions on our next move.

The journey builder is very cool and gives you the ability to control your campaigns and move your list through funnels pretty much any way you can think of. While we chose to keep our sales processes in a separate CRM, Maropost served well in email communication and cross channel.
  • Helping to reduce Churn by an estimated 20%.
  • Email deliverability was at 99.6%
  • Email open rates were north of 20%
Email & Online Marketing (9)
66.66666666666667%
6.7
WYSIWYG email editor
60%
6.0
Dynamic content
70%
7.0
Ability to test dynamic content
80%
8.0
Landing pages
N/A
N/A
A/B testing
70%
7.0
Mobile optimization
70%
7.0
Email deliverability reporting
90%
9.0
List management
80%
8.0
Triggered drip sequences
80%
8.0
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Pre-Send Testing
N/A
N/A
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